✨ AI Super Power for Property Management

Improve the quality & efficiency of your

repairs

asset register

Used everyday by the best in property

The WISAG logo

Platform Agents

Choose your superpowers for more efficient operations

Cleaning
AI Powered Agent

Cleaning
AI Agent

Automated check-in/out for real-time cleaning

Instant escalation for missed cleaning services

AI image analysis for quality control

Streamlined cleaning material ordering with built-in authorisation

Multi-language capabilities for seamless communication

Repairs & Maintenance
AI Powered Agent

Repairs & Maintenance
AI Agent

97% accurate diagnosis to ensure first-time fix is achieved

Immediate & easy customer issue reporting

Triaged ticket creation with technical summaries

Automated work assignment to personnel or suppliers

Booking updates & rearrangement capabilities

Automated post-work surveys for quality control

Compliance
AI Powered Agent

Compliance
AI Agent

Automated resident outreach & diagnostics

Prioritised issue alerts

Efficient desk-based assessments

Automated reports & findings sharing

Multi-channel, multilingual resident engagement

Automated outreach to actively quell likely complaints

Asset Register Integrity
AI Powered Agent

Asset Register Integrity
AI Agent

Automated asset information capture from tenant, staff and/or contractors

Deadline alerts & work assignment allocation for response

Intelligent assistant conversations to capture information from tenant or contractor

AI image recognition to capture or update asset register information

Integration with existing asset management systems

QuickHelp
AI Powered Agent

QuickHelp
AI Agent

Immediate AI response vs. customer wait times

Accurate information from your documents & policies

Frees up your staff's time from low-value tasks

Improved customer satisfaction through accurate & fast responde times

Instant self-help for your customers

Find out what operational efficiency you can achieve?

What can you achieve with AI?

Book a free discovery meeting

85% Increase in Time Savings

With AI that automates diagnoses with 97% accuracy, automate triage with the right intel to the right personnel, and results in streamlined and efficient task management.

Hear how Legal & General Affordable Homes achieved speed and accuracy of diagnosis with their tenants' repairs.

Book a Demo

Industries

Customisable AI for all property types & challenges

Use askporter standalone or integrated with existing systems for information centralisation

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Estates

Streamline your maintenance, enhance communication, & optimise your asset management.

Repairs
Cleaning
Compliance
A group of modern, glass clad buildings with a purple overlay.

OEM

askporter integrates with OEM systems, automating your service requests, & improving customer support.

Repairs
Cleaning
Compliance
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Public Institutions

Enhance efficiency with streamlined repairs, maintenance, cleaning & portering management.

Repairs
Cleaning
Compliance

Results to Date: having scaled with askporter since 2021

Legal & General Affordable Homes logo

7,113
properties

206,604
components i.e. records of internal whiteware & boilers, etc.

100%
of inbound maintenance requests handled

13%
tenant self served or deflected from landlord

97%
successful automatic diagnostic & trade matching

4.2 stars out of 5 (CSAT - Customer satisfaction rating)

Benefits

You can achieve boosted & effective efficiency

First Time Fix

With improved diagnoses and ticket allocation, repairs on first-time visits are increased.

Saved Time, Costs, & Frustrations

No wasted time with back and forth creates operational savings at scale.

Immediate Customer Response

Raise issues and get a response in 1 second, 24/7, 365 days a year.

Audit Trail

From customer issues raised to resolution, have a clear record of all activity.

Automatically Maintained Asset Register

Create, track, and update all kinds of asset information such as boiler make, HVAC systems, etc.

Increase Your Trade Team's Capacity

Correct information goes straight to engineers, reducing their first time on site being to ascertain the problem.

Identify & Mitigate Damp & Mold Risks

With controlled outreach, severe & at-risk cases flagged for immediate inspection & repair.

Reduce Deadline & SLA Breaches

With assigned deadlines, notifications & tracking, reduce your risk of breaching deadlines & compliance issues.

The right information to back up your decision-making

Kira Rosenmeyer
The WISAG logo

"Integrating askporter has been a game-changer for us at WISAG. The AI-driven chatbot Ellie, has transformed our communication processes, improving ticket escalations and responses, and enhancing our overall service quality."

— Kira Rosenmeyer

Digital Transformation & Innovation Project Manager at Wisag

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